Quality Management II
During the study of the subject Quality Management II. PhD. student will understand the nature and importance of quality management on a broader level. He/She will learn the tools of quality management that can apply in research and in writing a dissertation. The course helps to develop managerial skills, analytical skills, problem solving, improves teamwork and prepares graduates to respond flexibly to change. The basic aim of the course is to provide students with advanced quality management tools and provide a framework for continuous improvement of business processes.
Upon successful completion of this course, students should be able to:
- identify business processes, their aspects and measurement methods,
- learn methods and tools to solve problems and improve governance in companies,
- benchmarking and identify current trends in quality management.
- ECTS: 1
- Total hours: 13
- Location: -
- Language: English
- Mode of participation: Hybrid (online and in-person)
- Max participants: 3
- Course code: INV.TRSVL.15
- Category: BASIC TECHNOLOGY SKILLS
Prerequisites
None
How To Apply
Contact for registration:
doc. Ing. Radovan Savov, PhD., radovan.savov@uniag.sk
prof. Ing. Zuzana Kapsdorferová, PhD., zuzana.kapsdorferova@uniag.sk
1. Total Quality Management - Theory and Practice (allowance 3/0)
a. Total Quality Management and its application in practice
b. Leadership and TQM
c. Organisation in TQM
2. Design for Quality, Planning of Quality, Agile Management (allowance 3/0)
a. Planning tools
b. Agile management
c. Change management
3. Business process modeling and continous improvement (allowance 3/0)
a. SIPOC diagram
b. Continous improvement
c. Business model reeinginiering
4. Lean Management (allowance 2/0)
a. Topole of Lean Management
5. Quality Control and Desicion Making Process Based upon Data (allowance 2/0)
a. Measurement of Quality, its tools
b. Gathering and processing data
c. Benchmarking
Kapsdorferová, Zuzana; Pyšný, Tomáš. Quality management. Nitra : Slovak University of Agriculture. (2012), ISBN 978-80-552-0937-1.
D.R. Kiran: Quality Management: Key Concepts and Case Studies.2016. 580pg.ISBN 0128110368
Boisrobert, Ch. et all: Ensuring Global Food Safety. Elsevier. 452p. ISBN 978-0-12-374845-4
Topfer A.: Six Sigma. Computer Press.2004. 508 s. ISBN 978-80-251-1766-8
Based on the Agreement with course coordinator
Course registration period: October 1
Active participation in professional seminars 13 hours
Preparation for seminars and study of professional literature (search) 65 hours
Solving case studies and elaboration of a semester work of 85 hours
Self-study and exam preparation 85 hours
Oral exam 2 hours
4 - Quality Education
Name of the faculty member: prof. Ing. Zuzana Kapsdorferová, PhD
Contact for registration:
doc. Ing. Radovan Savov, PhD., radovan.savov@uniag.sk
prof. Ing. Zuzana Kapsdorferová, PhD., zuzana.kapsdorferova@uniag.sk